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Cross Microsoft off the list of potential Salesforce suitors -- and maybe...

Rumors of a potential Salesforce acquisition have been flying for over a week now, including the recent suggestion that Microsoft was a likely contender. According to a new report, however, it now...

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Salesforce teams with Sage, spawns new Cloud platform for SMBs

There's been a flurry of speculation that Salesforce.com could be up for sale, but an alternative line of thinking points to a deal with Sage Group as the explanation for the team of lawyers Salesforce...

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Percolate wants to be a Swiss Army knife for marketing software

Simplicity is an oft-cited goal in the world of enterprise software, but by most accounts, it's rarely achieved. Percolate is hoping to change that, at least for marketing professionals.

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Salesforce Community Cloud gets recommendation tool to boost engagement

After launching its Community Cloud last August for companies trying to engage their customers online, Salesforce has now given the platform a major update.

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Salesforce doubles down on big data with new analytics tool

All the data "lakes" in the world won't amount to much if you can't figure out what they mean for your business. With that in mind, Salesforce on Thursday unveiled Salesforce Wave for Big Data, a new...

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Why marketers are betting big on predictive analytics

Give a marketer a sale, and you'll keep his company afloat for a day; teach him to predict future sales, and you may just ensure his longevity.

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LinkedIn extends Sales Navigator with Dynamics CRM integration

LinkedIn added Salesforce CRM integration to its Sales Navigator tool last fall, and on Thursday it went a step further by adding ties to Microsoft Dynamics CRM.

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From doughnuts to Dressgate: How real-time marketing helps brands stay relevant

It would have been easy enough for Dunkin' Donuts to dismiss the Internet phenomenon "Dressgate" as irrelevant to its brand. What, after all, could an online debate over optical illusions and the color...

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Salesforce Marketing Cloud aims to blur the lines between marketing, sales...

Marketers have long struggled with the challenge of engaging customers across channels, but an updated version of Salesforce's Marketing Cloud could help.

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Salesforce's new analytics apps will be tailored for specific roles

Furthering its push to deliver user-friendly analytics across the enterprise, Salesforce on Thursday unveiled a new series of apps that are each tailored for a specific business context and role.

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New Salesforce line helps enterprises deliver in-app customer support

Companies large and small are scrambling to keep up with the demands of an increasingly mobile world, and on Thursday Salesforce unveiled a new line of tools that's designed to help.

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Salesforce sweetens the deal for growing SMBs with new Desk.com edition

Salesforce has long targeted SMBs with its Desk.com application for customer support, but on Wednesday the cloud powerhouse launched a new version of the software designed specifically for rapidly...

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Microsoft snaps up FieldOne to enrich Dynamics CRM

Microsoft and FieldOne have been partners for several years already, but on Thursday Microsoft took the relationship a step further and acquired the New Jersey-based provider of field-service software.

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Microsoft's buys sales-gamification startup with eye to CRM combo

Microsoft has acquired Incent Games and plans to integrate the Texas startup's FantasySalesTeam sales-gamification software into Dynamics CRM.

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Salesforce taps Instagram's new API with tailored marketing tools

Users of Salesforce's Marketing Cloud on Tuesday gained easier access to Instagram's roughly 300 million users thanks to an integration made possible by a new API.

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